Also known as Docent, Lobby Attendant, Ticket Attendant, Ticket Taker, Usher, Visitor Services Assistant, Visitor Services Associate, Visitor Services Representative, Visitor Services Specialist
Also known as Docent, Lobby Attendant, Ticket Attendant
Ushers assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Ushers are often responsible for overseeing or executing some or all of the following tasks:
The above responsibilities are specific to Ushers. More generally, Ushers are involved in several broader types of activities:
The median salary for an Usher is $25,110, and the average salary is $26,390. Both the median and average roughly describe the middle of the Usher salary range, but the average is more easily affected by extremely high or low salaries.
Many Ushers earn significantly more or less than the average, due to several factors. About 10% of Ushers earn less than $18,070 per year, 25% earn less than $20,190, 75% earn less than $30,270, and 90% earn less than $37,100.
Between the years of 2020 and 2030, the number of Ushers is expected to change by 61.8%, and there should be roughly 29,400 open positions for Ushers every year.
Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.
Compared to most occupations, those who work as an Usher are usually higher in their Social, Conventional, and Enterprising interests.
Ushers typically have strong Social interests. Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Also, Ushers typically have strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Lastly, Ushers typically have moderate Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Ushers typically have moderate Realistic interests. Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
People differ in their values, or what is most important to them for building job satisfaction and fulfillment.
Compared to most people, those working as an Usher tend to value Relationships, Support, and Independence.
Most importantly, Ushers moderately value Relationships. Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Second, Ushers moderately value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.
Lastly, Ushers very slightly value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.
Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.
In order to perform their job successfully, people who work as Ushers must consistently demonstrate qualities such as self-control, cooperation, and social orientation.
Below, you'll find a list of qualities typically required of Ushers, ranked by importance:
Working as an Usher usually requires a high school diploma.
Ushers need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with this occupation.
Ushers may benefit from understanding of specialized subject areas, such as customer and personal service, public safety and security, or communications and media knowledge.
The list below shows several areas in which most Ushers might want to build proficiency, ranked by importance.
Ushers must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.
For example, Ushers need abilities such as speech clarity, oral comprehension, and oral expression in order to perform their job at a high level. The list below shows several important abilities for Ushers, ranked by their relative importance.
Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.
Ushers frequently use skills like social perceptiveness, speaking, and service orientation to perform their job effectively. The list below shows several critical skills for Ushers, ranked by their relative importance.
The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.
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