Career profile
Also known as Inside Sales Representative, Marketing Representative, Sales Representative
Technical Products Sales Representative
Also known as Inside Sales Representative, Marketing Representative, Sales Representative
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Interests Profile
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Enterprising
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Conventional
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Realistic
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Pay Range
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$42,820 - $171,700 (annual)
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Required Skills
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Speaking
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Persuasion
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Active Listening
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Knowledge Areas
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Customer and Personal Service
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Sales and Marketing
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Administration and Management
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Core tasks
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Negotiate prices or terms of sales or service agreements.
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Visit establishments to evaluate needs or to promote product or service sales.
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Sell service contracts for technical or scientific products.
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What does a Technical Products Sales Representative do?
Technical Products Sales Representatives sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.
What kind of tasks does a Technical Products Sales Representative perform regularly?
Technical Products Sales Representatives are often responsible for overseeing or executing some or all of the following tasks:
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Negotiate prices or terms of sales or service agreements.
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Visit establishments to evaluate needs or to promote product or service sales.
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Prepare and submit sales contracts for orders.
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Maintain customer records, using automated systems.
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Answer customers' questions about products, prices, availability, product uses, and credit terms.
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Quote prices, credit terms, or other bid specifications.
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Contact new or existing customers to discuss how specific products or services can meet their needs.
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Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
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Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
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Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
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Prepare sales presentations or proposals to explain product specifications or applications.
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Verify that delivery schedules meet project deadlines.
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Complete expense reports, sales reports, or other paperwork.
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Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
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Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
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Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
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Provide customers with ongoing technical support.
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Advise customers on product usage to improve production.
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Study documentation or other information for new scientific or technical products.
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Stock or distribute resources, such as samples or promotional or educational materials.
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Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
The above responsibilities are specific to Technical Products Sales Representatives. More generally, Technical Products Sales Representatives are involved in several broader types of activities:
Activities
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Importance |
Details |
Establishing and Maintaining Interpersonal Relationships
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Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Getting Information
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Observing, receiving, and otherwise obtaining information from all relevant sources.
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Organizing, Planning, and Prioritizing Work
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Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Communicating with Supervisors, Peers, or Subordinates
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Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Communicating with People Outside the Organization
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Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
What is a Technical Products Sales Representative salary?
The median salary for a Technical Products Sales Representative is
$86,650,
and the average salary is
$99,680.
Both the median and average roughly describe the middle of the Technical Products Sales Representative salary range, but the average is more easily affected by extremely high or low salaries.
Many Technical Products Sales Representatives earn significantly more or less than the average, due to several factors.
About 10% of Technical Products Sales Representatives earn less than $42,820 per year,
25% earn less than $59,590,
75% earn
less than $127,800, and
90% earn
less than $171,700.
Between the years of 2020 and 2030, the number of Technical Products Sales Representatives is expected to change by 6.1%, and there should be roughly 31,700 open positions for Technical Products Sales Representatives every year.
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Median annual salary
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$86,650
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Typical salary range
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$42,820 -
$171,700
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Projected growth (2020 - 2030)
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6.1%
What personality traits are common among Technical Products Sales Representatives?
Interests
Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.
Compared to most occupations, those who work as a Technical Products Sales Representative are usually higher in their
Enterprising
and
Conventional
interests.
Technical Products Sales Representatives typically have very strong
Enterprising
interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Also,
Technical Products Sales Representatives typically have strong
Conventional
interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Values
People differ in their values, or what is most important to them for building job satisfaction and fulfillment.
Compared to most people, those working as a Technical Products Sales Representative tend to value
Independence,
Achievement, and
Working Conditions.
Most importantly,
Technical Products Sales Representatives strongly value
Independence.
Occupations that satisfy this work value allow employees to work on their own and make decisions.
Second,
Technical Products Sales Representatives moderately value
Achievement.
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.
Lastly,
Technical Products Sales Representatives moderately value
Working Conditions.
Occupations that satisfy this work value offer job security and good working conditions.
Psychological Demands
Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.
In order to perform their job successfully, people who work as Technical Products Sales Representatives must consistently demonstrate qualities such as
integrity,
initiative, and
cooperation.
Below, you'll find a list of qualities typically required of Technical Products Sales Representatives, ranked by importance:
Demands
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Importance |
Details |
Integrity
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Job requires being honest and ethical.
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Initiative
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Job requires a willingness to take on responsibilities and challenges.
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Cooperation
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Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Persistence
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Job requires persistence in the face of obstacles.
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Dependability
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Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Job requires being honest and ethical.
Job requires a willingness to take on responsibilities and challenges.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Job requires persistence in the face of obstacles.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
What education and training do Technical Products Sales Representatives need?
Many Technical Products Sales Representatives will have a four-year bachelor's degree, but some do not.
Technical Products Sales Representatives usually need several years of work-related experience, on-the-job training, and/or vocational training.
Educational degrees among Technical Products Sales Representatives
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2.9% did not complete
high school or secondary school
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17.0% completed
high school or secondary school
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22.5% completed
some college coursework
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8.8% earned a
Associate's degree
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40.6% earned a
Bachelor's degree
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7.4% earned a
Master's degree
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0.9% earned a
doctorate or professional degree
Knowledge and expertise required by Technical Products Sales Representatives
Technical Products Sales Representatives may benefit from understanding of specialized subject areas, such as
customer and personal service,
sales and marketing, or
administration and management
knowledge.
The list below shows several areas in which most Technical Products Sales Representatives might want to build proficiency, ranked by importance.
Knowledge areas
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Importance |
Details |
Customer and Personal Service
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Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Sales and Marketing
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Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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Administration and Management
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Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Mathematics
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Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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Production and Processing
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Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Important Abilities needed by Technical Products Sales Representatives
Technical Products Sales Representatives must develop a particular set of
abilities
to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.
For example, Technical Products Sales Representatives need abilities such as
oral expression,
oral comprehension, and
speech recognition
in order to perform their job at a high level. The list below shows several important abilities for Technical Products Sales Representatives, ranked by their relative importance.
Abilities
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Importance |
Details |
Oral Expression
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The ability to communicate information and ideas in speaking so others will understand.
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Oral Comprehension
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The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Speech Recognition
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The ability to identify and understand the speech of another person.
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Speech Clarity
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The ability to speak clearly so others can understand you.
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Written Comprehension
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The ability to read and understand information and ideas presented in writing.
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The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to identify and understand the speech of another person.
The ability to speak clearly so others can understand you.
The ability to read and understand information and ideas presented in writing.
Critical Skills needed by Technical Products Sales Representatives
Skills
are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.
Technical Products Sales Representatives frequently use skills like
speaking,
persuasion, and
active listening
to perform their job effectively. The list below shows several critical skills for Technical Products Sales Representatives, ranked by their relative importance.
Skills
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Importance |
Details |
Speaking
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Talking to others to convey information effectively.
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Persuasion
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Persuading others to change their minds or behavior.
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Active Listening
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Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Negotiation
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Bringing others together and trying to reconcile differences.
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Social Perceptiveness
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Being aware of others' reactions and understanding why they react as they do.
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Talking to others to convey information effectively.
Persuading others to change their minds or behavior.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Bringing others together and trying to reconcile differences.
Being aware of others' reactions and understanding why they react as they do.
What is the source of this information?
The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.
If you have any questions or suggestions about this information, please send a message.