Career profile Resident Care Supervisor

Table of Contents

• What does a Resident Care Supervisor do?
• What is a typical salary for a Resident Care Supervisor?
• What personality traits are common among Resident Care Supervisors?
  • Career Interests
  • Values
  • Psychological Demands
• What education and training do Resident Care Supervisors need?
  • Typical educational degrees
  • Required knowledge and expertise
  • Important abilities
  • Critical skills

What does a Resident Care Supervisor do?

Resident Care Supervisors supervise and coordinate activities of personal service workers.

What kind of tasks does a Resident Care Supervisor perform regularly?

Resident Care Supervisors are often responsible for overseeing or executing some or all of the following tasks:

• Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
• Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
• Recruit and hire staff members.
• Train workers in proper operational procedures and functions and explain company policies.
• Resolve customer complaints regarding worker performance or services rendered.
• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Meet with managers or other supervisors to stay informed of changes affecting operations.
• Take disciplinary action to address performance problems.
• Apply customer feedback to service improvement efforts.
• Requisition necessary supplies, equipment, or services.
• Participate in continuing education to stay abreast of industry trends and developments.
• Inform workers about interests or special needs of specific groups.

The above responsibilities are specific to Resident Care Supervisors. More generally, Resident Care Supervisors are involved in several broader types of activities:

What is a Resident Care Supervisor salary?

What personality traits are common among Resident Care Supervisors?

Interests

Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.

Compared to most occupations, those who work as a Resident Care Supervisor are usually higher in their Enterprising, Conventional, and Social interests.

Resident Care Supervisors typically have very strong Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Also, Resident Care Supervisors typically have strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Lastly, Resident Care Supervisors typically have moderate Social interests. Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Values

People differ in their values, or what is most important to them for building job satisfaction and fulfillment.

Compared to most people, those working as a Resident Care Supervisor tend to value Relationships, Support, and Independence.

Most importantly, Resident Care Supervisors strongly value Relationships. Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Second, Resident Care Supervisors strongly value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.

Lastly, Resident Care Supervisors strongly value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.

Psychological Demands

Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.

In order to perform their job successfully, people who work as Resident Care Supervisors must consistently demonstrate qualities such as dependability, attention to detail, and concern for others.

Below, you'll find a list of qualities typically required of Resident Care Supervisors, ranked by importance:

What education and training do Resident Care Supervisors need?

Resident Care Supervisors often have training in vocational schools, related on-the-job experience, or an associate's degree.

Resident Care Supervisors usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with this occupation.

Educational degrees among Resident Care Supervisors

• 6.5% did not complete high school or secondary school
• 34.2% completed high school or secondary school
• 29.5% completed some college coursework
• 10.7% earned a Associate's degree
• 15.5% earned a Bachelor's degree
• 3.1% earned a Master's degree
• 0.6% earned a doctorate or professional degree

Knowledge and expertise required by Resident Care Supervisors

Important Abilities needed by Resident Care Supervisors

Resident Care Supervisors must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.

For example, Resident Care Supervisors need abilities such as oral comprehension, oral expression, and written comprehension in order to perform their job at a high level. The list below shows several important abilities for Resident Care Supervisors, ranked by their relative importance.

Critical Skills needed by Resident Care Supervisors

Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.

Resident Care Supervisors frequently use skills like active listening, critical thinking, and speaking to perform their job effectively. The list below shows several critical skills for Resident Care Supervisors, ranked by their relative importance.

What is the source of this information?

The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.

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