Also known as Billing Coordinator, Health Unit Coordinator, Medical Office Specialist, Medical Secretary, Patient Coordinator, Physician Office Specialist, Unit Secretary, Unit Support Representative, Ward Clerk
Also known as Billing Coordinator, Health Unit Coordinator, Medical Office Specialist
Patient Coordinators perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.
In addition, Patient Coordinators duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Patient Coordinators are often responsible for overseeing or executing some or all of the following tasks:
The above responsibilities are specific to Patient Coordinators. More generally, Patient Coordinators are involved in several broader types of activities:
The median salary for a Patient Coordinator is $37,350, and the average salary is $39,000. Both the median and average roughly describe the middle of the Patient Coordinator salary range, but the average is more easily affected by extremely high or low salaries.
Many Patient Coordinators earn significantly more or less than the average, due to several factors. About 10% of Patient Coordinators earn less than $27,000 per year, 25% earn less than $31,370, 75% earn less than $45,620, and 90% earn less than $54,600.
Between the years of 2020 and 2030, the number of Patient Coordinators is expected to change by 10.6%, and there should be roughly 75,200 open positions for Patient Coordinators every year.
Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.
Compared to most occupations, those who work as a Patient Coordinator are usually higher in their Conventional and Social interests.
Patient Coordinators typically have very strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Also, Patient Coordinators typically have moderate Social interests. Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
People differ in their values, or what is most important to them for building job satisfaction and fulfillment.
Compared to most people, those working as a Patient Coordinator tend to value Relationships, Support, and Working Conditions.
Most importantly, Patient Coordinators strongly value Relationships. Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Second, Patient Coordinators moderately value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.
Lastly, Patient Coordinators moderately value Working Conditions. Occupations that satisfy this work value offer job security and good working conditions.
Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.
In order to perform their job successfully, people who work as Patient Coordinators must consistently demonstrate qualities such as concern for others, attention to detail, and integrity.
Below, you'll find a list of qualities typically required of Patient Coordinators, ranked by importance:
Working as a Patient Coordinator usually requires a high school diploma.
Patient Coordinators need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with this occupation.
Patient Coordinators may benefit from understanding of specialized subject areas, such as customer and personal service, administrative, or medicine and dentistry knowledge.
The list below shows several areas in which most Patient Coordinators might want to build proficiency, ranked by importance.
Patient Coordinators must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.
For example, Patient Coordinators need abilities such as oral comprehension, written comprehension, and oral expression in order to perform their job at a high level. The list below shows several important abilities for Patient Coordinators, ranked by their relative importance.
Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.
Patient Coordinators frequently use skills like speaking, active listening, and service orientation to perform their job effectively. The list below shows several critical skills for Patient Coordinators, ranked by their relative importance.
The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.
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