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Career profile Parking Attendant

Also known as Hiker, Parking Attendant, Parking Cashier, Parking Lot Attendant, Parking Ramp Attendant, Valet Attendant, Valet Parker, Valet Parking Attendant

Parking Attendant

Also known as Hiker, Parking Attendant, Parking Cashier

Interests Profile
  • Realistic
  • Conventional
  • Enterprising
Pay Range
$19,710 - $37,390 (annual)
Required Skills
  • Speaking
  • Service Orientation
  • Active Listening
Knowledge Areas
  • Customer and Personal Service
  • Transportation
  • Public Safety and Security
Core tasks
  • Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
  • Inspect vehicles to detect any damage.
  • Greet customers and open their car doors.
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What does a Parking Attendant do?

Parking Attendants park vehicles or issue tickets for customers in a parking lot or garage.

In addition, Parking Attendants

  • may park or tend vehicles in environments such as a car dealership or rental car facility,
  • may collect fee.

What kind of tasks does a Parking Attendant perform regularly?

Parking Attendants are often responsible for overseeing or executing some or all of the following tasks:

  • Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
  • Inspect vehicles to detect any damage.
  • Greet customers and open their car doors.
  • Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.
  • Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.
  • Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
  • Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
  • Provide customer assistance and information, such as giving directions or handling wheelchairs.
  • Keep parking areas clean and orderly to ensure that space usage is maximized.
  • Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.

The above responsibilities are specific to Parking Attendants. More generally, Parking Attendants are involved in several broader types of activities:

Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

What is a Parking Attendant salary?

The median salary for a Parking Attendant is $27,080, and the average salary is $27,910. Both the median and average roughly describe the middle of the Parking Attendant salary range, but the average is more easily affected by extremely high or low salaries.

Many Parking Attendants earn significantly more or less than the average, due to several factors. About 10% of Parking Attendants earn less than $19,710 per year, 25% earn less than $22,970, 75% earn less than $31,410, and 90% earn less than $37,390.

Between the years of 2020 and 2030, the number of Parking Attendants is expected to change by 14.1%, and there should be roughly 21,900 open positions for Parking Attendants every year.

Median annual salary
$27,080
Typical salary range
$19,710 - $37,390
Projected growth (2020 - 2030)
14.1%

What personality traits are common among Parking Attendants?

Interests

Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.

Compared to most occupations, those who work as a Parking Attendant are usually higher in their Realistic and Conventional interests.

Parking Attendants typically have very strong Realistic interests. Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Also, Parking Attendants typically have strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Values

People differ in their values, or what is most important to them for building job satisfaction and fulfillment.

Compared to most people, those working as a Parking Attendant tend to value Relationships, Independence, and Support.

Most importantly, Parking Attendants moderately value Relationships. Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Second, Parking Attendants somewhat value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.

Lastly, Parking Attendants somewhat value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.

Psychological Demands

Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.

In order to perform their job successfully, people who work as Parking Attendants must consistently demonstrate qualities such as integrity, self-control, and dependability.

Below, you'll find a list of qualities typically required of Parking Attendants, ranked by importance:

Integrity
Job requires being honest and ethical.
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

What education and training do Parking Attendants need?

Working as a Parking Attendant usually requires a high school diploma.

Parking Attendants need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with this occupation.

Educational degrees among Parking Attendants

  • 14.2% did not complete high school or secondary school
  • 42.2% completed high school or secondary school
  • 23.9% completed some college coursework
  • 8.2% earned a Associate's degree
  • 9.1% earned a Bachelor's degree
  • 1.5% earned a Master's degree
  • 0.8% earned a doctorate or professional degree

Knowledge and expertise required by Parking Attendants

Parking Attendants may benefit from understanding of specialized subject areas, such as customer and personal service, transportation, or public safety and security knowledge.

The list below shows several areas in which most Parking Attendants might want to build proficiency, ranked by importance.

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Important Abilities needed by Parking Attendants

Parking Attendants must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.

For example, Parking Attendants need abilities such as far vision, oral comprehension, and oral expression in order to perform their job at a high level. The list below shows several important abilities for Parking Attendants, ranked by their relative importance.

Far Vision
The ability to see details at a distance.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Speech Recognition
The ability to identify and understand the speech of another person.

Critical Skills needed by Parking Attendants

Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.

Parking Attendants frequently use skills like speaking, service orientation, and active listening to perform their job effectively. The list below shows several critical skills for Parking Attendants, ranked by their relative importance.

Speaking
Talking to others to convey information effectively.
Service Orientation
Actively looking for ways to help people.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

What is the source of this information?

The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.

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