Career profile
Also known as Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbiter, Arbitrator, Divorce Mediator, Family Mediator, Federal Mediator, Labor Arbitrator, Labor Mediator, Mediator, Public Employment Mediator
Mediator
Also known as Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbiter, Arbitrator
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Interests Profile
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Social
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Enterprising
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Conventional
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Pay Range
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$38,330 - $131,210 (annual)
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Required Skills
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Negotiation
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Active Listening
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Writing
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Knowledge Areas
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Law and Government
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Personnel and Human Resources
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Psychology
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Core tasks
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Prepare written opinions or decisions regarding cases.
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Apply relevant laws, regulations, policies, or precedents to reach conclusions.
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Conduct hearings to obtain information or evidence relative to disposition of claims.
What does a Mediator do?
Mediators facilitate negotiation and conflict resolution through dialogue.
In addition, Mediators resolve conflicts outside of the court system by mutual consent of parties involved.
What kind of tasks does a Mediator perform regularly?
Mediators are often responsible for overseeing or executing some or all of the following tasks:
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Prepare written opinions or decisions regarding cases.
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Apply relevant laws, regulations, policies, or precedents to reach conclusions.
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Conduct hearings to obtain information or evidence relative to disposition of claims.
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Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
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Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
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Rule on exceptions, motions, or admissibility of evidence.
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Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
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Issue subpoenas or administer oaths to prepare for formal hearings.
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Set up appointments for parties to meet for mediation.
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Prepare settlement agreements for disputants to sign.
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Research laws, regulations, policies, or precedent decisions to prepare for hearings.
The above responsibilities are specific to Mediators. More generally, Mediators are involved in several broader types of activities:
Activities
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Importance |
Details |
Getting Information
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Observing, receiving, and otherwise obtaining information from all relevant sources.
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Resolving Conflicts and Negotiating with Others
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Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Making Decisions and Solving Problems
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Analyzing information and evaluating results to choose the best solution and solve problems.
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Analyzing Data or Information
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Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
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Updating and Using Relevant Knowledge
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Keeping up-to-date technically and applying new knowledge to your job.
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Observing, receiving, and otherwise obtaining information from all relevant sources.
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Analyzing Data or Information
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Updating and Using Relevant Knowledge
Keeping up-to-date technically and applying new knowledge to your job.
What is a Mediator salary?
The median salary for a Mediator is
$66,130,
and the average salary is
$76,440.
Both the median and average roughly describe the middle of the Mediator salary range, but the average is more easily affected by extremely high or low salaries.
Many Mediators earn significantly more or less than the average, due to several factors.
About 10% of Mediators earn less than $38,330 per year,
25% earn less than $47,440,
75% earn
less than $99,870, and
90% earn
less than $131,210.
Between the years of 2020 and 2030, the number of Mediators is expected to change by 10.1%, and there should be roughly 400 open positions for Mediators every year.
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Median annual salary
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$66,130
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Typical salary range
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$38,330 -
$131,210
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Projected growth (2020 - 2030)
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10.1%
What personality traits are common among Mediators?
Interests
Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.
Compared to most occupations, those who work as a Mediator are usually higher in their
Social,
Enterprising, and
Conventional
interests.
Mediators typically have very strong
Social
interests. Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Also,
Mediators typically have very strong
Enterprising
interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Lastly,
Mediators typically have moderate
Conventional
interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Values
People differ in their values, or what is most important to them for building job satisfaction and fulfillment.
Compared to most people, those working as a Mediator tend to value
Relationships,
Achievement, and
Independence.
Most importantly,
Mediators very strongly value
Relationships.
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Second,
Mediators strongly value
Achievement.
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.
Lastly,
Mediators strongly value
Independence.
Occupations that satisfy this work value allow employees to work on their own and make decisions.
Psychological Demands
Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.
In order to perform their job successfully, people who work as Mediators must consistently demonstrate qualities such as
analytical thinking,
self-control, and
integrity.
Below, you'll find a list of qualities typically required of Mediators, ranked by importance:
Demands
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Importance |
Details |
Analytical Thinking
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Job requires analyzing information and using logic to address work-related issues and problems.
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Self-Control
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Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Integrity
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Job requires being honest and ethical.
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Independence
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Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Stress Tolerance
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Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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Job requires analyzing information and using logic to address work-related issues and problems.
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Job requires being honest and ethical.
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
What education and training do Mediators need?
Many Mediators have earned a graduate degree. For example, they may require a master's degree, and some require a doctoral degree, such as a Ph.D., M.D., or J.D..
Mediators may need some on-the-job training, but most candidates will already have the required skills, knowledge, work-related experience, and/or training.
Educational degrees among Mediators
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0.2% did not complete
high school or secondary school
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0.5% completed
high school or secondary school
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0.7% completed
some college coursework
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0.4% earned a
Associate's degree
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5.5% earned a
Bachelor's degree
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4.0% earned a
Master's degree
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88.6% earned a
doctorate or professional degree
Knowledge and expertise required by Mediators
Mediators may benefit from understanding of specialized subject areas, such as
law and government,
personnel and human resources, or
psychology
knowledge.
The list below shows several areas in which most Mediators might want to build proficiency, ranked by importance.
Knowledge areas
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Importance |
Details |
Law and Government
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Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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Personnel and Human Resources
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Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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Psychology
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Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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Administration and Management
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Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Education and Training
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Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Important Abilities needed by Mediators
Mediators must develop a particular set of
abilities
to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.
For example, Mediators need abilities such as
oral comprehension,
oral expression, and
written expression
in order to perform their job at a high level. The list below shows several important abilities for Mediators, ranked by their relative importance.
Abilities
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Importance |
Details |
Oral Comprehension
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The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
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The ability to communicate information and ideas in speaking so others will understand.
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Written Expression
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The ability to communicate information and ideas in writing so others will understand.
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Written Comprehension
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The ability to read and understand information and ideas presented in writing.
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Deductive Reasoning
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The ability to apply general rules to specific problems to produce answers that make sense.
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The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to communicate information and ideas in writing so others will understand.
The ability to read and understand information and ideas presented in writing.
The ability to apply general rules to specific problems to produce answers that make sense.
Critical Skills needed by Mediators
Skills
are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.
Mediators frequently use skills like
negotiation,
active listening, and
writing
to perform their job effectively. The list below shows several critical skills for Mediators, ranked by their relative importance.
Skills
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Importance |
Details |
Negotiation
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Bringing others together and trying to reconcile differences.
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Active Listening
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Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Writing
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Communicating effectively in writing as appropriate for the needs of the audience.
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Speaking
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Talking to others to convey information effectively.
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Reading Comprehension
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Understanding written sentences and paragraphs in work-related documents.
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Bringing others together and trying to reconcile differences.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Communicating effectively in writing as appropriate for the needs of the audience.
Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work-related documents.
What is the source of this information?
The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.
If you have any questions or suggestions about this information, please send a message.