Career profile for Gaming Manager

What does a Gaming Manager do?

Gaming Managers plan, direct, or coordinate gambling operations in a casino.

In addition, Gaming Managers may formulate house rules.

What kind of tasks does a Gaming Manager perform regularly?

Gaming Managers are often responsible for overseeing or executing some or all of the following tasks:

Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
Explain and interpret house rules, such as game rules or betting limits, for patrons.
Track supplies of money to tables and perform any required paperwork.
Resolve customer complaints regarding problems, such as payout errors.
Market or promote the casino to bring in business.
Prepare work schedules and station arrangements and keep attendance records.
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
Set and maintain a bank and table limit for each game.
Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
Train new workers or evaluate their performance.
Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
Interview and hire workers.
Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.

The above responsibilities are specific to Gaming Managers. More generally, Gaming Managers are involved in several broader types of activities:

Activities	Importance	Details
Communicating with Supervisors, Peers, or Subordinates		Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems		Analyzing information and evaluating results to choose the best solution and solve problems.
Guiding, Directing, and Motivating Subordinates		Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coaching and Developing Others		Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Getting Information		Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

Guiding, Directing, and Motivating Subordinates

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coaching and Developing Others

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

What is a Gaming Manager salary?

The median salary for a Gaming Manager is $75,470, and the average salary is $85,440. Both the median and average roughly describe the middle of the Gaming Manager salary range, but the average is more easily affected by extremely high or low salaries.

Many Gaming Managers earn significantly more or less than the average, due to several factors. About 10% of Gaming Managers earn less than $46,540 per year, 25% earn less than $58,640, 75% earn less than $99,350, and 90% earn less than $139,680.

Between the years of 2020 and 2030, the number of Gaming Managers is expected to change by 20.5%, and there should be roughly 400 open positions for Gaming Managers every year.

Median annual salary: $75,470
Typical salary range: $46,540 - $139,680
Projected growth (2020 - 2030): 20.5%

What personality traits are common among Gaming Managers?

Interests

Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.

Compared to most occupations, those who work as a Gaming Manager are usually higher in their Enterprising and Conventional interests.

Gaming Managers typically have very strong Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Also, Gaming Managers typically have strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Values

People differ in their values, or what is most important to them for building job satisfaction and fulfillment.

Compared to most people, those working as a Gaming Manager tend to value Relationships, Independence, and Working Conditions.

Most importantly, Gaming Managers very strongly value Relationships. Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Second, Gaming Managers very strongly value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.

Lastly, Gaming Managers strongly value Working Conditions. Occupations that satisfy this work value offer job security and good working conditions.

Psychological Demands

Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.

In order to perform their job successfully, people who work as Gaming Managers must consistently demonstrate qualities such as integrity, leadership, and dependability.

Below, you'll find a list of qualities typically required of Gaming Managers, ranked by importance:

Demands	Importance	Details
Integrity		Job requires being honest and ethical.
Leadership		Job requires a willingness to lead, take charge, and offer opinions and direction.
Dependability		Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Self-Control		Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance		Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Integrity

Job requires being honest and ethical.

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

What education and training do Gaming Managers need?

Gaming Managers often have training in vocational schools, related on-the-job experience, or an associate's degree.

Gaming Managers usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with this occupation.

Educational degrees among Gaming Managers

2.8% did not complete high school or secondary school
17.8% completed high school or secondary school
27.3% completed some college coursework
11.0% earned a Associate's degree
28.8% earned a Bachelor's degree
11.5% earned a Master's degree
0.9% earned a doctorate or professional degree

Knowledge and expertise required by Gaming Managers

Gaming Managers may benefit from understanding of specialized subject areas, such as customer and personal service, administration and management, or mathematics knowledge.

The list below shows several areas in which most Gaming Managers might want to build proficiency, ranked by importance.

Knowledge areas	Importance	Details
Customer and Personal Service		Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management		Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics		Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics		Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administrative		Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Important Abilities needed by Gaming Managers

Gaming Managers must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.

For example, Gaming Managers need abilities such as oral comprehension, oral expression, and deductive reasoning in order to perform their job at a high level. The list below shows several important abilities for Gaming Managers, ranked by their relative importance.

Abilities	Importance	Details
Oral Comprehension		The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression		The ability to communicate information and ideas in speaking so others will understand.
Deductive Reasoning		The ability to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity		The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Inductive Reasoning		The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Critical Skills needed by Gaming Managers

Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.

Gaming Managers frequently use skills like speaking, critical thinking, and coordination to perform their job effectively. The list below shows several critical skills for Gaming Managers, ranked by their relative importance.

Skills	Importance	Details
Speaking		Talking to others to convey information effectively.
Critical Thinking		Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Coordination		Adjusting actions in relation to others' actions.
Management of Personnel Resources		Motivating, developing, and directing people as they work, identifying the best people for the job.
Monitoring		Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Speaking

Talking to others to convey information effectively.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Coordination

Adjusting actions in relation to others' actions.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

What is the source of this information?

The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.

If you have any questions or suggestions about this information, please send a message.

Career profile Gaming Manager

Gaming Manager

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