Career profile for Billing Clerk

What does a Billing Clerk do?

Billing Clerks compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes.

In addition, Billing Clerks prepare billing invoices for services rendered or for delivery or shipment of goods.

What kind of tasks does a Billing Clerk perform regularly?

Billing Clerks are often responsible for overseeing or executing some or all of the following tasks:

Post stop-payment notices to prevent payment of protested checks.
Verify accuracy of billing data and revise any errors.
Verify signatures and required information on checks.
Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
Operate typing, adding, calculating, or billing machines.
Resolve discrepancies in accounting records.
Contact customers to obtain or relay account information.
Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.
Keep records of invoices and support documents.
Route statements for mailing or over-the-counter delivery to customers.
Monitor equipment to ensure proper operation.
Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

The above responsibilities are specific to Billing Clerks. More generally, Billing Clerks are involved in several broader types of activities:

Activities	Importance	Details
Working with Computers		Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Processing Information		Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Communicating with Supervisors, Peers, or Subordinates		Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information		Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing Administrative Activities		Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing Administrative Activities

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

What is a Billing Clerk salary?

The median salary for a Billing Clerk is $39,590, and the average salary is $41,610. Both the median and average roughly describe the middle of the Billing Clerk salary range, but the average is more easily affected by extremely high or low salaries.

Many Billing Clerks earn significantly more or less than the average, due to several factors. About 10% of Billing Clerks earn less than $28,300 per year, 25% earn less than $33,650, 75% earn less than $48,690, and 90% earn less than $58,820.

Between the years of 2020 and 2030, the number of Billing Clerks is expected to change by 2.9%, and there should be roughly 48,900 open positions for Billing Clerks every year.

Median annual salary: $39,590
Typical salary range: $28,300 - $58,820
Projected growth (2020 - 2030): 2.9%

What personality traits are common among Billing Clerks?

Interests

Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.

Compared to most occupations, those who work as a Billing Clerk are usually higher in their Conventional and Enterprising interests.

Billing Clerks typically have very strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Also, Billing Clerks typically have strong Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Values

People differ in their values, or what is most important to them for building job satisfaction and fulfillment.

Compared to most people, those working as a Billing Clerk tend to value Relationships, Support, and Independence.

Most importantly, Billing Clerks moderately value Relationships. Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Second, Billing Clerks moderately value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.

Lastly, Billing Clerks moderately value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.

Psychological Demands

Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.

In order to perform their job successfully, people who work as Billing Clerks must consistently demonstrate qualities such as integrity, dependability, and attention to detail.

Below, you'll find a list of qualities typically required of Billing Clerks, ranked by importance:

Demands	Importance	Details
Integrity		Job requires being honest and ethical.
Dependability		Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail		Job requires being careful about detail and thorough in completing work tasks.
Cooperation		Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Stress Tolerance		Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Integrity

Job requires being honest and ethical.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

What education and training do Billing Clerks need?

Working as a Billing Clerk usually requires a high school diploma.

Billing Clerks need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with this occupation.

Educational degrees among Billing Clerks

2.7% did not complete high school or secondary school
28.5% completed high school or secondary school
32.3% completed some college coursework
15.3% earned a Associate's degree
17.0% earned a Bachelor's degree
3.5% earned a Master's degree
0.8% earned a doctorate or professional degree

Knowledge and expertise required by Billing Clerks

Billing Clerks may benefit from understanding of specialized subject areas, such as administrative, customer and personal service, or mathematics knowledge.

The list below shows several areas in which most Billing Clerks might want to build proficiency, ranked by importance.

Knowledge areas	Importance	Details
Administrative		Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Customer and Personal Service		Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics		Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics		Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Economics and Accounting		Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Economics and Accounting

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Important Abilities needed by Billing Clerks

Billing Clerks must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.

For example, Billing Clerks need abilities such as oral comprehension, oral expression, and near vision in order to perform their job at a high level. The list below shows several important abilities for Billing Clerks, ranked by their relative importance.

Abilities	Importance	Details
Oral Comprehension		The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression		The ability to communicate information and ideas in speaking so others will understand.
Near Vision		The ability to see details at close range (within a few feet of the observer).
Speech Recognition		The ability to identify and understand the speech of another person.
Problem Sensitivity		The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Speech Recognition

The ability to identify and understand the speech of another person.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Critical Skills needed by Billing Clerks

Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.

Billing Clerks frequently use skills like active listening, speaking, and reading comprehension to perform their job effectively. The list below shows several critical skills for Billing Clerks, ranked by their relative importance.

Skills	Importance	Details
Active Listening		Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking		Talking to others to convey information effectively.
Reading Comprehension		Understanding written sentences and paragraphs in work-related documents.
Critical Thinking		Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Service Orientation		Actively looking for ways to help people.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Service Orientation

Actively looking for ways to help people.

What is the source of this information?

The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.

If you have any questions or suggestions about this information, please send a message.

Career profile Billing Clerk

Billing Clerk

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